FAQS
HOW DO I MAKE A PURCHASE?
Shopping at Mehrunnisa is easy:
- Use The Catalog and Feature links
- Once you have found an item, choose your size and click on the 'ADD TO CART' button on the product page.
- Review the items in your shopping bag by clicking the 'My Cart' link at the top of the page.
- Click on 'CHECKOUT' to complete your order.
DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
You can shop at Mehrunnisa without creating an account. However, register with us and you’ll be able to enjoy the following benefits:
- Review past purchases.
- Save your address and card details so you can shop even quicker next time.
IS MY PERSONAL INFORMATION KEPT PRIVATE?
- We take your privacy seriously and will take all measures to protect your personal information.
- Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
- For queries and more information please feel free to contact us at info@mehrunnisalahore.com
I’VE FORGOTTEN MY PASSWORD – WHAT SHOULD I DO?
- To re-set your password, follow the 'FORGOT PASSWORD' instructions on the SIGN IN page.
- Please note for security reasons we are unable to send your old password via email/SMS.
HOW LONG DOES DELIVERY TAKE AND HOW MUCH WILL IT COST?
- Orders are delivered within 2-4 working days from the date you place your order.
- Please note, during the holiday season, processing and shipping may take longer than 3-5 working days.
SHIPPING CHARGES
- Domestic – charges applicable according to location. Delivery above 5000 is free.
- International - charges applicable according to location